Our Reviews

The service department was very friendly and quick to get my truck serviced..

I needed an oil change and a few little repairs done. I called and got an appointment right away. The service Technician called me to let me know what additional repairs I would need to have done and then called again when it was complete which was very quick. I totally felt like they cared about me and my vehicle.

Stupendous

Staff very friendly and took care of all my needs in a very timely manner

Prompt service and customer support

Good

Convenient and kind service.

Service was quick and they communicated well.

Everyone was great to work with.

It was great

Great job

Explained concerns or issues immediately.

Anthony was helpful and communicated throughout the entire process.

Chase did a good job on selling me a brand new vehicle. He was very knowledgeable about the features on it and made it very painless when buying a new vehicle.

Great service

Juan was laid back and fun and all the Spady guys were friendly and attentive.

They do a great effort of getting my car serviced as soon as possible

Great job getting me in as I drove right up to their kiosk. My only issue was with getting a receipt.

They were very thorough in all the inspections and always ask before replacing any parts.

AC wasn't working on 20 year old Avalanche. Everything cool now .

GREAT!!

Friendly staff; prompt & thorough service.

Very courteous, helpful, down to earth service people.

Anthony did an awesome job keeping me updated on my car. I appreciate that.

I just bought tires from you the end of February. Spent close to $1k. My tire began to have a bulge in it, attempted to get in last week but was told your tire machine was broken so you couldn’t get me in. Took the soonest appointment and by the time I got in, my tire had blown out and you blamed me for it. I didn’t run into anything or drive over anything and no one would make it right. I spent a ton of money there and expected some road hazard especially since they are Michelin tires. I’m very displeased with my service and I’ve been an avid customer since I moved back & my Grandpa was an avid customer of Jerry over the years. If this isn’t rectified I will be taking my business to Grand Island.

The service staff was great but received a text that I needed a name air filter with approximate cost of $49.95. They charged me an additional $30 to change the filter. Not happy about that. Also requested to have my tires rotated and not sure it was done? Nothing on the paperwork says it was done at all nor does the service report I received electronically.

Tanner is AMAZING!!!!!!!!! From start to finish, he was with us every step of the way.

Friendly prompt service!

They were very friendly and helpful not at all pushy a very pleasant deal

Made an appointment on line for 2:15pm for an oil change. Gannon the service assistant was very professional and the service was quick and on time. Thank you

Always great fast service at Spady's. Always a great staff to work with.

A great quick and easy oil change

Good service and communications with me.

Lunch area poor. They asked me to change practically new filters. the cost of simple repairs is very high.

Very kind and cheerful staff. Prompt work done properly. Will definitely be returning for future service.

There was a recall on my vehicle, my letter stated the repair should take no longer than thirty minutes. I made an appoint for 11:30 and didn't get my car back until the next day. I was told my appointment time was just a time to drop off the vehicle. It was clear they had no intention on working on the vehicle at my appointment time.

Good as usual.

Juan and Trevor were both friendly and made the process super easy!

It was easy to book the appointment; they were ready for me when I arrived. Everyone was friendly and more importantly they were able to fix the issue I was having.

It was great

Even though they are very busy and I had to wait for an appointment, the service manager (Matt) and the front-line service advisor (Gannon) went out of their way to perform an initial diagnosis of the cause for the “Check Engine” light on my vehicle in order to assure me that the likelihood of any damage caused by the delay getting the appointment.

wait time was minimal

Great

Always have had a good experience at Spadys service department . Very friendly and reliable at getting work done !

Prompt & friendly service!

Fixed my car with OE parts in a timely manner. Very polite and informative.

Oil change is always friendly service. Receptionist does a wonderful job when calling in to get appointment set up!

Friendly and fast

Service was excellent

I like the texts to confirm the vehicle is checked in and when it’s finished.

awesome service. simple process top to bottom.

Scheduled my appointment on-line which was very easy. They took my vehicle on-time and it was completed within 1 hour. I was able to connect to wifi and sit comfortably while I waited.

Professional friendly service

Fast friendly service .

great they found a nail in my tire and fixed it

Perfect as always.

The dealership made my car buying experience easy. Staff were super friendly especially Tanner. Thank you!

Great service

Very pleased with the whole process

Nice people had good experience

Excellent professional friendly service.. Glad I made a deal with these nice people.

I needed a tire fixed, they picked up my car, fixed the tire and had it ready before I got off work. I didn't have to worry about anything, Thanks!

I had a slow leak in my tire and they were able to get me in that day but I couldn’t go that OK so we scheduled it early the next morning. I was in and out in less than an hour. My tire is fixed and they aired up the rest of my tires as well. They do a great job, taking care of my suburban.

I was kept informed while I waited and the service was done promptly

Making appointment was easy. I was particularly impressed with how thorough the technician was in explaining everything to me.

very pleased with the installation of my pickup box cover.

All good!!

Got me in and out in a timely manner

very good

The service team at Jerry Spady is ready and willing to help with my truck whenever I need a service. This is the second time I've reached out to have them work on my truck while visiting from out of state. They always make room to fit me in, take time to understand what's going on and complete the service timely. Communicating at each step. Thanks again service team!

It was very pleasant, everyone there was very knowledgeable and courteous. Everything went really smooth.

it was great

Excellent service

The people are very knowledgeable and professional. And yet very nice and friendly!

Very good.

My service appt was on time and I was treated very well

Friendly and prompt service.

The staff at Jerry Spady's has always taken care of me!

I was treated very well and the work that was performed was excellent!! Gannon was. Wet nice and helpful!! I’ll definitely be back!!

Great service

Very friendly helpful staff.

We had an excellent experience with David and the management team. No frills, great to work with.

Everyone that we interacted with was very personable and helpful. They made our purchasing a vehicle very easy and not stressful. Best vehicle purchasing experience I have ever had. Thank you to the whole team.

They were quick to fix the problem and very professional.

Team did a great job on my truck and worked with my warranty service company.

They met all my needs and answered all my questions.

Very friendly

Car is on the chap brock not onest on what they selling

Customer service is top notch! Everyone I had contact with was amazing.

Brand new truck 7800 miles brought in for an oil change and tire rotation. Would you think when they rotate the tires they would check the air pressure? My monthly check up from onstar comes two days later and ALL if my tires are approximately 5# low! Kinda makes me wonder if they even rotated the tires for the extra money i paid?

I was scheduled for a routine service with oil change but I was having issues with my tire sensors when I left home. I mentioned ot to the guy checking me in and he had the service guys look at it too, I needed new sensors and they replaced them while I was there.....that was much appreciated!

very good service

Great service. Got me in and out before my scheduled appointment. Car trouble is stressful. Thank you for service above expectations.

No complaints , would recommend.

Great helping me to get this new technology set up.

As usual, I was welcomed and treated with kind and caring employees! I always enjoy coming to Jerry Spady motors!!

Quick, easy and convenient experience.

I love taking my suburban here for service. Everyone is so friendly and knowledgeable. I usually have one other thing I want them to check when I bring it in and they always write down a note and do it every time. I appreciate their attention to detail.

It was great

Tanner L. in the sales department is kind, patient, and awesome to work with.

Had a 11am appointment for an oil change and the tech advisor ( Ganon) checked my vehicle in on time and the service was completed on time. Satisfied customer. Thanks you

Good no complaints

Fast and friendly. Great experience!

The dealership has some of the best personnel I have ever dealt with. They are very friendly and caring people. I recommend them to people all the time.

I had an amazing experience at your dealership. Jim B. did a great job and was extremely helpful with everything. I could tell he is very experienced and knows exactly what he is doing. If I need another vehicle I'll definitely be back.